Booking Terms & Conditions – Napton Fields Holiday Cottages

1. Payment & Confirmation

  • Full payment is required at the time of booking.

  • Your booking will only be confirmed once payment has been received and written confirmation has been sent by us.

  • Book Direct Guarantee: When you book directly with us, you’re guaranteed the best available rate with no commission or hidden fees.

2. Methods of Payment

  • Payment can be made by bank transfer (details provided on request), cheque or cash in advance.

  • All bookings will be confirmed by email upon receipt of cleared funds.

3. Arrival & Departure

  • Cottages are available from 3:00pm on the day of arrival.

  • The Shepherd’s Hut is available from 4:00pm on the day of arrival.

  • Departure for all properties is by 10:00am (11:00am on Sundays).

4. Minimum Stay

  • A minimum stay of two consecutive nights applies to all bookings.

  • Bookings of less than two nights cannot be accepted.

5. Christmas & New Year Supplement

  • For stays between 22nd December and 2nd January (inclusive), a seasonal supplement of £10 per night applies.

  • The minimum stay during this period remains two consecutive nights.

6. Occupancy & Right to Occupy

  • The number of guests must not exceed that stated on the booking confirmation.

  • Maximum occupancy limits apply to each property.

  • The booking is for holiday use only; no right to occupy or tenancy is created.

  • Breach of this condition may result in the booking being terminated without refund.

7. Cancellation Policy

  • Cancellations made 14 days or more before your scheduled check-in time are eligible for a 50% refund of the total booking cost.

  • Cancellations made less than 14 days before check-in are non-refundable.

  • We strongly recommend guests take out travel insurance to cover unforeseen circumstances.

8. Guest Responsibilities

  • Guests are asked to keep the cottages and contents in good condition. Any damages, breakages, or extra cleaning will be charged at cost.

  • Please respect that the cottages are on a working farm — access is restricted to designated guest areas.

9. Fire Safety

  • Smoking, candles, and open flames are strictly prohibited inside all properties.

  • Please familiarise yourself with the fire safety information provided in each cottage.

10. Electric Vehicles

  • Charging of electric vehicles is not permitted from cottage electrical outlets due to fire safety and insurance restrictions.

  • Guests requiring EV charging should use appropriate public charging facilities nearby.

11. Hot Tub (Shepherd’s Hut only)

  • The hot tub is available as an optional extra and must be used responsibly.

  • Guests must follow the safety instructions provided.

  • Use of the hot tub is at guests’ own risk.

12. Liability

  • The owners accept no responsibility for loss, damage, or injury to guests or their belongings during their stay. Vehicles are parked at guests’ own risk.

13. Pets & Smoking

  • Pets and smoking are not permitted in the cottages or Shepherd’s Hut..