Privacy Policy – Napton Fields Holiday Cottages

Last updated: January 2026

Napton Fields Holiday Cottages (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book accommodation with us.

This policy applies to https://www.naptonfieldsholidaycottages.co.uk and all related communications.

1. Who We Are

Business name: Napton Fields Holiday Cottages
Website: https://www.naptonfieldsholidaycottages.co.uk
Contact email: info@naptonfieldsholidaycottages.co.uk
Business type: Holiday accommodation

For the purposes of UK data protection legislation, Napton Fields Holiday Cottages is the data controller.

2. Information We Collect

We may collect and process the following personal data:

  • Contact details such as name, email address, telephone number, and postal address

  • Booking and enquiry information including stay dates, number of guests, and any special requests you choose to share

  • Payment-related information (processed securely by third-party payment providers and not stored by us)

  • Communications sent to us via email, contact forms, or booking systems

  • Technical data including IP address, browser type, device information, and website usage data collected via cookies

We only collect information that is relevant and necessary to provide our services.

3. How We Collect Information

Personal data may be collected when you:

  • Make an enquiry or booking via the website

  • Contact us by email or phone

  • Provide information as part of your stay

  • Browse the website (via cookies and analytics tools)

4. How We Use Your Information

We use personal data to:

  • Respond to enquiries and manage bookings

  • Provide holiday accommodation and related services

  • Communicate with you before, during, and after your stay

  • Maintain booking and financial records

  • Improve our website and guest experience

  • Comply with legal or regulatory obligations

We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to manage bookings and provide accommodation

  • Consent – where you choose to provide optional information

  • Legitimate interests – such as managing enquiries and improving services

  • Legal obligation – including accounting and regulatory requirements

6. Data Sharing

We may share personal data with trusted third parties only where necessary, including:

  • Booking or payment service providers

  • Website hosting and IT service providers

  • Professional advisers such as accountants

All third parties are required to process personal data securely and in accordance with data protection law.

7. UK-Only Data Processing

We accept bookings from UK customers only. Personal data is processed in accordance with UK GDPR. Where third-party services are used, appropriate safeguards are in place.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Manage bookings and guest communications

  • Meet legal, accounting, and tax requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact info@naptonfieldsholidaycottages.co.uk.

10. Cookies

This website uses cookies to ensure it functions correctly and to understand how visitors use the site.

Cookies may include:

  • Essential cookies required for site functionality

  • Analytics cookies to help us improve performance

You can manage or disable cookies via your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page, with the revised date shown at the top.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Napton Fields Holiday Cottages
📧 info@naptonfieldsholidaycottages.co.uk
🌐 https://www.naptonfieldsholidaycottages.co.uk